Before adding new software, people, or processes — identify what’s actually broken
Most hospitals and MSMEs jump into solutions without understanding the real problem. The result is wasted money, more tools, and higher stress.
The Diagnostic Engagement is a short, focused intervention designed to give owners clarity, priority, and control — without committing to a large project.
Diagnostic Engagement
Clarity Before You Invest Further
Why This Exists (The Honest Truth)
Organisations rarely fail because they don’t try. They fail because:
- Problems are fragmented across departments
- No one owns the end-to-end flow
- Decisions are made with partial visibility
By the time owners feel the pain, the damage is already done.
The Diagnostic Engagement exists to:
- Surface hidden issues early
- Separate symptoms from root causes
- Prevent expensive wrong decisions
Who This Is For
If your organisation feels busy but not in control, this is for you.
Hospitals
- Single-owner or promoter-led hospitals
- Specialty & multi-specialty hospitals (40–200 beds)
- Hospitals struggling with billing, claims, or operational coordination
Micros, Small & Medium Businesses (MSME)
- Founder-led or family-run businesses
- Organisations with growing complexity
- Teams dependent on manual work and key individuals
What We Actually Do
This is not an audit. This is not a software demo.
It is a structured diagnosis of:
- How work flows across departments
- Where money leaks or gets delayed
- Where manual dependency creates risk
- Where technology helps — and where it hurts
I look at process, people, and systems together.
What You Get
At the end of the engagement, you will have:
- A clear list of broken or risky processes
- Visibility into revenue leakage or delays
- Defined ownership gaps
- A prioritised action roadmap
- Clear guidance on what not to do next
Most clients say:
“This gave us clarity we didn’t even know we were missing.”
How the Engagement Works
Step 1: Diagnostic Discussion
- Introductory call
- Understand context and concerns
- Confirm fit
Step 2: Discovery & Mapping
- Stakeholder conversations
- Process walkthroughs
- Data & workflow review
Step 3: Diagnosis & Insights
- Identify root causes
- Highlight leakage and inefficiencies
Step 4: Action Roadmap
- Practical, phased recommendations
- No vendor bias
- Owner-level clarity
Engagement Models
Diagnostic Only (Most Common)
- Focused engagement
- Clear diagnosis + action roadmap
- No obligation to continue further
- Ideal when you want clarity before deciding next steps
Diagnostic + Advisory Transition
- Diagnostic followed by short-term advisory support
- Helps leadership implement recommendations correctly
- Prevents misinterpretation by vendors or internal teams
Diagnostic + Execution Oversight
- Diagnostic plus limited execution governance
- I act as an independent owner-side guide
- Ensures recommendations translate into outcomes
Duration, Mode & Investment
Typical duration
2–3 weeks
Mode
Combination of remote + onsite (if required)
Investment
₹1.5L – ₹3.5L depending on size and complexity
Note
Minimal disruption to daily operations
What this investment covers:
- Senior-level diagnosis (not junior audit work)
- Owner-facing insights and recommendations
- Clear action roadmap that can save multiples of this cost
One wrong software or hiring decision usually costs far more than this diagnostic.
Pricing is finalised after the initial discussion to ensure fit and fairness.
Our pricing is simple, transparent, and outcome-oriented. You pay for clarity, control, and measurable improvement—not software licenses, jargon, or long-term lock-ins.
What this is not
Not a sales pitch
Not a long consulting assignment
Not a replacement for your team
What happens after
You are free to:
- Implement internally
- Use your existing vendors
- Continue with me in an advisory role
There is no pressure to continue.
Why Ravi
- 15+ years in technology & operations leadership
- Deep exposure to hospitals and MSMEs
- Understands Indian operating realities
Calm, structured, owner-first approach
Testimonials
Good decisions start with the right diagnosis.
If you’re considering new software, expansion, or restructuring — start here.
